Privacy Policy

Welcome to Agape United Home Care. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

Personal Information Collected from Clients

We may collect the following personal information from our clients:
• Contact Information: Name, phone number, email address, and mailing address.
• Account Information: Login credentials, passwords, and security questions (if applicable).
• Payment Information: Billing details, payment method, and transaction history.
• Service-Related Information: Preferences, feedback, and interactions with our services.
• Technical Information: IP address, browser type, device details, and website usage data.

We collect this information to provide and improve our services, ensure security, and personalize user experience. Your information is kept confidential and protected in accordance with our privacy practices.

Purpose for Collecting Personal Information

We collect personal information to enhance your experience on our website, provide services, and improve our offerings. This includes:
• Responding to inquiries and customer support requests
• Processing transactions and delivering requested services
• Sending updates, promotions, or relevant communications
• Improving website functionality and user experience
• Ensuring security and preventing fraudulent activities

We value your privacy and do not sell or share your information with third parties except as necessary to fulfill these purposes or as required by law.

Sharing of Customers Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to: – Create and manage your account. – Process your transactions. – Email you regarding your account or order. – Send you promotional information. – Improve the Website. – Monitor and analyze usage and trends to improve your experience with the Website. – Offer new products, services, and/or recommendations to you. – Prevent fraudulent transactions, monitor against theft, and protect against criminal activity. – Assist law enforcement and respond to subpoenas. – Compile anonymous statistical data and analysis for use internally or with third parties.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: By Law or to Protect Rights If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Messaging Terms and Conditions

you consent to receive informational text message responses in relation to your initial communication. Message frequency varies. Message and date rates may apply. You may opt out of receiving SMS at any time by replying STOP or by sending an email to [email protected].
Reply HELP for support.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes to this policy, we will notify you by updating the date of this Privacy Policy and posting it on the Website. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your information.

www.agapeunitedhomecare.com

Email: [email protected]

Phone: 419-370-0431